Support

How can we help?

Edgie is made by one developer, and you write to him directly. Answers to common questions are below.

EmailTell us what happened. If you can, add your iPhone model and the app version.
support@edgieapp.com
From the appSettings → Help → “Write to us”. The app version is added for you. If you want a reply, leave your email in the “How to reply” field.

Common questions

How do I sign in, and what if I forgot my password?

Sign in with Apple, or with your email or phone number and a password. Forgot your password: tap “Forgot password” on the sign-in screen, we’ll email you a code that works for 30 minutes, enter it with a new password. If you sign in with a phone number, there is no reset yet: write to us.

How do I delete my account and all data?

Settings → Profile → Account → “Password and data” → “Delete account”. Confirm with your password, or by signing in with Apple again if you use Apple. Budgets where you are the only owner are deleted from the server right away and disappear from backups in about a month. A shared budget stays with the other owner; your personal accounts are removed from it.

How do I export my data?

In the same place, “Password and data”: “Download transactions” gives you a CSV table for Excel, “Download all data” gives you a JSON file with accounts, bills and history. It’s free.

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